Privacy Policy

1. Introduction

Skribra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed securely through third-party payment processors)
• Content preferences and keywords you provide for article generation
• Communication data when you contact our support team
• Usage data and analytics about how you interact with our service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our content generation services
• Process your payments and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations or respond to legal requests
• To protect the rights, property, and safety of Skribra, our users, or others
• With your consent or at your direction
• In connection with a merger, sale, or acquisition of all or a portion of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict certain processing of your information
• Export your data in a portable format
• Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.

9. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]